Vacancy Location**:  **Ty Cwm Gwendraeth Llannon Road, Upper Tumble Llanelli SA14 6BU

Shifts: Monday to Friday (37.5hrs) Full Time

Pay Rate: £12.30 - £13.00 per hour (increasing to £13.60 per hour on 1st of April)

Sponsorship: This service does not provide support for visa sponsorship

Your new role at Fieldbay is calling you! 

We would like to invite you to join our amazing team of professionals in Ty Cwm Gwendraeth. The successful candidate will be required to provide an efficient and professional administrative service to the home along with providing the lead to the admin team and Managers. Full training will be provided but previous experience in admin or customer service would be desirable.

Our Administrators are organised and supportive people. Very few jobs have such an impact on people’s lives. And being the supportive human being you are, you are an ideal candidate we want to join us.

Why chose Fieldbay 

We are here to support people who live with us, people choose us because of the experiences we create. We build and nourish relationships with the people we care for and support, their families and friends and health and social care professionals. We take pride and pleasure in helping others, provide high-quality services.

What is involved 

This role will require extensive use of Computer systems, in particular our Time and Attendance system “People Planner”(soon to be Sona) and assistance / support with daily rota’s for staff along with cash handling /pre-loaded cards – therefore a methodical, systematic approach to working is essential. A background in these areas would be beneficial. A “can do” attitude along with an ability to keep calm under pressure at times of conflicting priorities is also essential to the role.

As the role will involve daily interaction with the people we support, Staff and external visitors, a friendly personality with exceptional customer service skills is very important, but above all, you will need to be patient, kind and compassionate. In return you will enjoy a rewarding career in a growing organisation

How we support you 

• We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.
• A learning journey that grows with you.
• Specialist skills training, apprenticeships, and nationally recognised qualifications.
• Recognition with cash prize lotto, scratch cards and Heroes.
• Discounts include supermarkets, flash sales and more
• Salary Finance for lower-cost loans and to save for special occasions
• 45p per mile if you need to travel
• Free confidential Employee Assistance programme

Industry-leading recognition 

• Colleague Lotto – Giving everyone the opportunity to win great cash prizes.
• Prize winning scratch cards - aligned with values in action!
• We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
• Loyalty Scheme recognising colleagues at work anniversaries.
• Paid day off for your birthday (after 12 months of service)

Financial wellbeing 

• Discounts include high street, supermarkets, flash sales, gym memberships and more.
• Blue Light discount programme – funded by us.
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
• Government mileage rates if you need to travel

Emotional wellbeing 

• Free confidential Employee Assistance programme with qualified counsellors
• Free wellbeing App
• Practical advice covering things like consumer rights, anxiety, childcare and more

Social wellbeing

• Award-winning App for news and info
• Internal social media & Team Communities